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LEGAL

B2B Terms and Conditions of Sale — United States

808 Brand Products
Version 3.0 — September 16, 2026

Preamble and Definitions

Royal Water Distribution is the trade name under which SENTINEL ELEVEN LLC, a limited liability company organized under the laws of the State of Florida, operates.
 

All sales, orders, invoices, import transactions, deliveries, collections, and contractual obligations are legally entered into in the name of SENTINEL ELEVEN LLC. All payments must be made exclusively to SENTINEL ELEVEN LLC, unless different banking instructions are expressly confirmed by an authorized representative.

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For purposes of these Terms and Conditions:

  • “Distributor” means SENTINEL ELEVEN LLC, doing business as Royal Water Distribution, acting as the importer and distributor of the Products in the United States and, for each sale entered into with a Customer, as the contractual seller;

  • “Customer” means any business, company, restaurant, hotel, distributor, reseller, retailer, or other professional entity requesting the opening of an account or placing an order;

  • “Products” means all water products, bottles, packaging, and product references bearing the 808 brand that are marketed and distributed in the United States by the Distributor;

  • “Order” means any order accepted in writing by the Distributor.
     

These Terms and Conditions apply exclusively to business-to-business transactions. They do not apply to purchases made for personal, family, or household purposes.

Article 1 — Purpose, Scope, and Acceptance

These Terms and Conditions govern account-opening requests, quotations, Orders, payments, imports, deliveries, and services provided by the Distributor in the U.S. market.
 

Any request submitted by the Customer constitutes an offer to purchase. It becomes a final Order only after:

  1. written acceptance by the Distributor;

  2. acceptance of the quotation or Order confirmation;

  3. acceptance of these Terms and Conditions;

  4. receipt of the required payment or deposit;

  5. receipt of all requested documents; and

  6. commercial, regulatory, and logistical approval of the transaction.
     

The Distributor may reject, limit, suspend, or defer an Order request in the event of unavailability, risk of fraud, credit concerns, regulatory constraints, missing documentation, or any other legitimate commercial or legal reason.
 

Any additional or conflicting term appearing in a Customer document is rejected unless expressly accepted in a writing signed by an authorized representative of SENTINEL ELEVEN LLC.

Article 2 — Opening and Maintaining a Business Account

The Customer represents and warrants that it is acting solely in the course of its business activities and that all information it provides is accurate, complete, and current.
 

The Distributor may request, among other things:

  • the legal name, address, and contact information of the business;

  • its federal Employer Identification Number (EIN);

  • a valid resale or tax-exemption certificate;

  • its professional licenses and permits;

  • the identities of its authorized representatives;

  • trade or bank references; and

  • any document necessary for fraud prevention, credit review, or regulatory compliance.
     

The Customer must promptly notify the Distributor of any change affecting its structure, management, address, tax status, licenses, or financial condition.
 

Opening an account does not guarantee acceptance of any future Order, extension of credit, or territorial exclusivity.

Article 3 — Products, Formats, and Availability

The only format currently available and open for ordering in the United States is the 25.4 fl oz (750 mL) glass bottle, in the product references that are duly authorized, produced, and available.
 

13.5 fl oz (400 mL) format — not currently available for ordering. Production is expected to begin in October or November 2026. Its commercial availability in the United States will remain subject to written confirmation from Royal Water Distribution.
 

Availability, lots, water types, packaging, labels, case configurations, and mixed-product options remain subject to written confirmation.
 

Photographs, mockups, brochures, samples, and visuals are for illustrative purposes only. A minor variation in presentation or packaging does not constitute nonconformity if it does not affect the safety, quality, or essential characteristics of the Product.
 

The Distributor may limit quantities, suspend a product reference, replace packaging with an equivalent, or discontinue a product reference. Any substitution that materially changes the Product requires the Customer’s written approval.

Article 4 — Minimum Quantities and Orders

Unless otherwise agreed in writing:

  • the minimum opening Order is five (5) pallets;

  • after the first delivery and account activation, the minimum replenishment Order is one (1) pallet.
     

Each request must specify the Products, quantities, delivery address, consignee’s contact information, receiving hours, access conditions, and available unloading equipment.
 

Orders that are specially produced, reserved, imported, prepared, or customized for the Customer may no longer be modified or canceled once production, preparation, freight booking, or shipment has begun, unless the Distributor agrees in writing.
 

Any accepted modification may result in a price adjustment, additional charges, and a revised schedule.

Article 5 — Prices, Quotations, Taxes, and Charges

The applicable prices are those stated in the quotation or Order confirmation. Unless a different period is expressly stated, a quotation remains valid for fifteen (15) calendar days.
 

Before final acceptance, prices may be revised in the event of changes in the cost of Products, freight, fuel, port charges, customs duties, taxes, insurance, handling, exchange rates, or any governmental charge.
 

Only costs expressly identified as included in the quotation are included in the price.

Costs resulting from an incorrect address, inaccessible delivery location, missed appointment, waiting time, redelivery, additional storage, demurrage, container detention, or special equipment required by the Customer will be charged to the Customer.
 

The Customer remains responsible for all applicable sales taxes unless it has provided a valid resale or tax-exemption certificate in advance.

Article 6 — Payment and Banking Security

The first Order must be paid in full before final preparation and shipment begin. Unless otherwise agreed in writing, no merchandise will be finally reserved and no transportation will be arranged until available and irrevocable funds have been received.
 

Mandatory payment beneficiary: SENTINEL ELEVEN LLC.
 

Royal Water Distribution is the trade name of SENTINEL ELEVEN LLC and is not a separate legal entity authorized to receive payments in its own name.
 

The Customer must never change the beneficiary or banking information solely on the basis of an email, message, or telephone call. Any change must be verified directly with an authorized representative using previously known contact information.
 

Bank fees, rejected payments, unjustified chargebacks, and payment errors are the Customer’s responsibility.
 

Any overdue and unpaid amount may accrue interest at the rate stated on the invoice, not to exceed the maximum rate permitted by law. The Customer may not withhold, offset, or deduct any amount due except where otherwise required by mandatory law.
 

The Distributor may suspend Orders, deliveries, and credit terms while any amount remains unpaid. Any credit terms that may be granted never constitute a vested right.

Article 7 — Preparation, Importation, and Initial Timeline

The first Order is prepared at the source in France before export to the United States.
 

Under normal conditions, the estimated average lead time is thirty (30) to thirty-five (35) business days from full approval, receipt of payment in full, receipt of all required documents, and confirmation of production and transportation capacity.
 

Under normal conditions, and in the absence of inspection, hold, congestion, or any external event, the estimated maximum target is thirty-six (36) business days.
 

This schedule is a good-faith estimate and not an absolute guarantee of delivery by a fixed date, unless expressly agreed in a separate writing signed by SENTINEL ELEVEN LLC.
 

The schedule may include preparation, pickup in France, inland port transportation, ocean freight, French and U.S. formalities, customs clearance, receipt at the U.S. warehouse, handling, and final delivery.

Article 8 — Replenishment From U.S. Inventory

After account activation and the first delivery, Products available in U.S. inventory are generally prepared within twenty-four (24) to forty-eight (48) business hours, subject to availability, payment, and approval.
 

Delivery generally takes three (3) to seven (7) business days, depending on the destination, carrier, and service selected. Preparation and transportation lead times are separate.

Warehouse pickup may be arranged following written confirmation.

Article 9 — Regulatory Compliance and Cooperation

Imported Products may be subject to requirements imposed by the FDA, CBP, and other authorities, including requirements relating to prior notice, FSVP, import documentation, labeling, inspection, testing, detention, refusal of admission, or recall.
 

The Distributor fulfills the obligations applicable to it as importer and distributor but does not guarantee the timing of any authority’s action or decision.
 

The Customer must promptly provide any information reasonably required for Order compliance and must comply with the laws applicable to its business, storage, advertising, and resale activities.

Article 10 — Delivery, Title, and Transfer of Risk

The delivery terms, any applicable Incoterms® 2020 rules, and the point at which risk transfers will be stated in the quotation or Order confirmation.
 

Unless a written provision requires the Distributor to deliver to a specified destination, the Order constitutes a shipment contract: risk of loss or damage passes to the Customer when the Products are duly delivered to the carrier, in accordance with Florida Statute § 672.509.
 

When delivery to a destination is expressly agreed, risk passes when the Products are duly tendered at the agreed address and made available to the Customer.
 

For warehouse pickup, risk passes upon delivery to the Customer, its agent, or its carrier. The Customer must maintain appropriate insurance after the transfer of risk.
 

Title to the Products transfers only after all amounts due have been paid in full, to the extent permitted by law.

Article 11 — Inspection, Acceptance, and Claims

The Customer must inspect the Products immediately upon receipt and verify pallets, cases, quantities, product references, lot numbers, bottles, caps, seals, packaging, and any visible damage.
 

Any visible loss, breakage, quantity discrepancy, or damage must be described precisely on the carrier’s delivery document before signature, photographed, and reported to the Distributor in writing within forty-eight (48) hours following delivery.
 

Any non-apparent issue must be reported in writing within five (5) business days after discovery, together with the relevant lot numbers, quantities, photographs, storage conditions, and available supporting evidence.
 

Any issue that may affect food safety must be reported immediately. The Customer must segregate and retain the Products, packaging, and evidence until it receives instructions from the Distributor.
 

In accordance with Florida Statute § 672.607, and to the extent permitted by law, acceptance of the Products obligates the Customer to pay the contract price. Failure to provide notice within a reasonable time may bar the Customer from any remedy relating to an issue it should have discovered.

Article 12 — Returns, Credits, and Exclusive Remedy

All B2B sales are final. No convenience return, return of unsold inventory, exchange, or refund will be accepted without prior written authorization.
 

No Product may be returned, destroyed, or otherwise disposed of without written instructions from the Distributor.
 

When a claim is determined to be valid, the Distributor may, at its option:

  • replace the affected Products;

  • issue a credit;

  • refund the price actually paid for those Products; or

  • offer another reasonable commercial solution.
     

To the fullest extent permitted by Florida Statute § 672.719, such replacement, credit, or refund constitutes the Customer’s exclusive remedy.
 

No remedy is available for deterioration occurring after the transfer of risk as a result of improper storage, transportation, handling, exposure, or use.

Article 13 — Storage, Traceability, and Recalls

The Customer must store, transport, handle, and resell the Products in accordance with applicable laws, instructions, and recognized business practices.
 

The Products must be kept in a clean, dry, and secure location, protected from freezing temperatures, excessive heat, direct sunlight, odors, chemicals, and any contamination.

The Customer must maintain sufficient traceability records for lot numbers, quantities, storage locations, and business customers to whom the Products are resold.
 

In the event of a withdrawal, recall, investigation, or alert, the Customer must immediately suspend sales of the affected lots, segregate the Products, preserve traceability records, and follow the instructions of the Distributor and the authorities.

Article 14 — Resale, Independent Status, and No Exclusivity

The Customer operates as an independent business. It is not an employee, agent, franchisee, or authorized representative of SENTINEL ELEVEN LLC.
 

Unless provided in a separate written agreement, opening an account does not grant any exclusive territory, customer base, or sales channel.
 

The Customer may not make any commitment on behalf of the Distributor or misrepresent the nature of its business relationship.
 

Any suggested resale prices that may be communicated are provided solely for informational purposes. The Customer independently determines its resale prices, subject to applicable law.

Article 15 — Trademarks and Intellectual Property

The purchase of Products does not transfer any ownership right in any trademark, logo, trade name, trade dress, photograph, text, or other intellectual property.
 

Without written authorization, the Customer may not:

  • alter or conceal any label, lot number, trademark, or packaging;

  • create different packaging or presentation;

  • register a domain name, digital account, or trademark incorporating 808 or Royal Water Distribution;

  • represent itself as an exclusive distributor, agent, or official representative; or

  • make any unauthorized medical, health, or regulatory claim.
     

Any use of the 808 or Royal Water Distribution trademarks must comply with the guidelines provided by the Distributor.

Article 16 — Limited Warranties

The Distributor warrants that, at the time risk transfers, the Products will conform, subject to accepted tolerances, to the description in the Order confirmation and to their applicable labeling.

The Products are food products, not medications. No marketing material constitutes a diagnosis, therapeutic promise, or guarantee of any medical result.
 

EXCEPT FOR THE EXPRESS WARRANTY ABOVE AND ANY WARRANTY THAT CANNOT LAWFULLY BE EXCLUDED, THE DISTRIBUTOR DISCLAIMS, TO THE FULLEST EXTENT PERMITTED BY FLORIDA STATUTE § 672.316, ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR ANY WARRANTY ARISING FROM TRADE USAGE, PRIOR COURSE OF DEALING, OR A STATEMENT NOT INCORPORATED INTO THE WRITTEN CONFIRMATION.
 

No employee, salesperson, or intermediary may create any additional warranty unless it is set forth in a writing signed by an authorized representative of SENTINEL ELEVEN LLC.

Article 17 — Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, THE DISTRIBUTOR WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL LOSS OR DAMAGE, INCLUDING ANY LOSS OF PROFITS, REVENUE, CUSTOMERS, CONTRACTS, OPPORTUNITIES, REPUTATION, OR BUSINESS OPERATIONS.
 

SUBJECT TO LIABILITIES THAT CANNOT LAWFULLY BE LIMITED, THE DISTRIBUTOR’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO AN ORDER WILL NOT EXCEED THE AMOUNT ACTUALLY PAID FOR THE PRODUCTS DIRECTLY GIVING RISE TO THE CLAIM.
 

These limitations are agreed in accordance with Florida Statute § 672.719. They do not apply where an exclusion is prohibited, including in cases of fraud, willful misconduct, gross negligence, or bodily injury that cannot legally be limited.

Article 18 — Indemnification

To the fullest extent permitted by law, the Customer will indemnify, defend, and hold harmless SENTINEL ELEVEN LLC, Royal Water Distribution, and their officers, employees, and representatives from and against any claim, loss, penalty, liability, cost, and reasonable attorneys’ fees arising out of:

  • storage, transportation, or handling after the transfer of risk;

  • noncompliant resale, advertising, or claims;

  • modification of Products, labels, or packaging;

  • violation of law or any third party’s rights; or

  • the Customer’s breach of these Terms and Conditions.

Article 19 — Suspension, Cancellation, and External Events

The Distributor may suspend or cancel the unperformed portion of an Order in the event of nonpayment, fraud, insolvency, loss of license, regulatory or health risk, inaccurate information, or contractual breach.
 

In accordance with Florida Statute § 672.615, a delay or failure to perform is not a breach when performance becomes impracticable because of an event whose nonoccurrence was a basic assumption on which the transaction was made, or because of good-faith compliance with a governmental regulation or order.
 

Such events include, without limitation: natural disaster, hurricane, storm, flood, fire, war, terrorism, public-health emergency, strike, port congestion or closure, shortage of containers, vessels, fuel, or raw materials, cyberattack, action by a carrier, customs inspection or hold, FDA or CBP decision, embargo, sanction, trade restriction, or failure of an essential supplier.
 

The Distributor may allocate available inventory or capacity among its customers in a commercially reasonable manner, offer partial delivery or a new delivery date, or cancel the portion that has become impossible to perform. Amounts corresponding to Products definitively not supplied will be refunded after deduction of legitimately incurred, nonrecoverable costs, where permitted by law.

Article 20 — Commercial Confidentiality

Customized prices, discounts, credit terms, nonpublic documents, portal credentials, and commercial information communicated to the Customer are confidential.
 

The Customer may not disclose or use them for any purpose other than the evaluation, purchase, and authorized resale of the Products, except where required by law or authorized in writing by the Distributor.

Article 21 — Governing Law, Jurisdiction, and Costs

These Terms and Conditions and each Order are governed by the laws of the State of Florida and applicable federal laws of the United States, without regard to conflict-of-law principles.
 

Before commencing any action, the claiming party must provide detailed written notice and allow thirty (30) days for an attempt at amicable resolution, except in the event of an emergency, a request for provisional relief, or a safety risk.
 

If no resolution is reached, the parties consent to the exclusive jurisdiction of the competent state or federal courts located in Miami-Dade County, Florida, and waive any objection to venue based on inconvenience.
 

TO THE FULLEST EXTENT PERMITTED BY LAW, SENTINEL ELEVEN LLC AND THE CUSTOMER KNOWINGLY, VOLUNTARILY, AND IRREVOCABLY WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY DISPUTE ARISING OUT OF OR RELATING TO THESE TERMS AND CONDITIONS, AN ORDER, OR THEIR BUSINESS RELATIONSHIP.
 

The prevailing party may seek recovery of its court costs and reasonable attorneys’ fees in accordance with Florida law, including Florida Statute § 57.105(7).

Article 22 — Electronic Records and Notices

In accordance with the Florida Uniform Electronic Transaction Act, Florida Statute § 668.50, the parties consent to the use of electronic records and signatures.
 

An electronic signature, acceptance checkbox, quotation accepted online, payment, or other act clearly demonstrating assent may have the same legal effect as a handwritten signature, to the extent permitted by law.
 

The Distributor may retain the accepted version, date, time, email address, identifying information, and technical data reasonably necessary to establish proof of acceptance.
 

Any legal notice must be in writing and sent to the most recent contact information stated in the quotation, invoice, or Order confirmation.

Article 23 — Final Provisions

The applicable documents, in order of priority, are:

  1. any special terms negotiated and signed by both parties;

  2. the Order confirmation issued by the Distributor;

  3. the accepted quotation; and

  4. these Terms and Conditions.
     

Together, these documents constitute the entire agreement relating to the Order. No oral statement, brochure, advertisement, or informal exchange modifies that agreement unless confirmed in writing by an authorized representative.
 

The Customer may not assign its rights or obligations without the Distributor’s written consent. The Distributor may assign the agreement to an affiliated company or in connection with a reorganization, sale of business, or transfer of its distribution rights.
 

If any provision is invalid or unenforceable, it will be limited or modified only to the minimum extent necessary, and the remaining provisions will remain in full force and effect. Failure to exercise any right does not constitute a waiver.
 

The provisions relating to payment, confidentiality, intellectual property, warranties, liability, indemnification, and disputes survive delivery and termination of the business relationship.

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